Our Promise to You, Guaranteed- Quality and Endless Style
If you change your mind, here's our effortless Return Policy.
- Within 30 days, with the original receipt/packing slip and tags attached, receive a refund in the original form of payment.
- Mail- Complete the return form on the back of your original packing slip to receive a refund in the original form of payment.
- Kiosk- Return your online purchase to the Girl Intuitive kiosk, using your original packing slip as your receipt to receive a refund in the original form of payment.
- Earrings - are non-returnable.
- Gift card purchases are final. Gift cards and store credits cannot be returned, exchanged or redeemed for cash (unless required by state law), and cannot be replaced if lost or stolen.
*There is a $5 restocking fee for exchanges.
Only regular priced items may be returned, unfortunately, sale items cannot be returned.
Earrings are final and cannot be returned.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 19 Arbor Glen, New Rochelle, New York, US, 10801.
If you live in the U.S. you should have received a Return Label in your package. Please append it to a padded envelope or box and take it to your nearest post office or mailbox. Merchandise should be back undamaged.
If you live outside the U.S.A, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You should mail your product to: 19 Arbor Glen, New Rochelle, New York, US, 10801
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.